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Our methodology

Howaprojectactuallyruns.

Four fixed phases, one fixed fee, and a written paper trail at every step. This is exactly how an engagement moves from first enquiry to a site you own outright.

The commitments in numbers

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First response

£0

Starting fixed fee

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Delivery from

What every engagement guarantees

The rules we work by.

These hold on every project, whatever the size. They are the reason a fixed-fee engagement stays fixed and a handover stays clean.

Fixed fee, fixed milestones

The price and the schedule are agreed in writing before kick-off, so the number never moves under you mid-project.

You own everything

Source code, design files, and domain are all transferred at the end. No lock-in, and nothing tied to us.

Written scope, first

You approve the brief and the quote before any design or code begins. Nothing starts on a handshake.

Custom-coded, not templated

Every build is written on Next.js and Postgres, then verified end to end. No page is dropped onto a stock theme.

Two review rounds, included

Further rounds are quoted up front. Nothing is quietly assumed in the design phase and billed to you later.

Fast to start

We acknowledge within four working hours, and kick-off lands within five working days of your approval.

The build, phase by phase

Four fixed phases.

Each phase has a clear start, a clear deliverable, and a clear point where you sign off before the next begins. Nothing moves forward until you have seen it in writing.

Phase 01

Discovery first.

Every engagement opens with a structured workshop. We document your objectives, the journeys your customers take, and the constraints we have to design around, all in writing, before a single design file opens. You approve that brief and the fixed-fee quote before any work begins.

Your part: one workshop, plus the goals and materials you already have.

What you receive

  • Documented objectives and success measures
  • Customer journeys mapped end to end
  • Scope and constraints agreed in writing
  • Fixed-fee quote and a milestone plan

Phase 02

Design.

We translate the brief into a visual identity and a page-by-page design system. You see the real layout in your own brand, then sign it off. Two formal review rounds are included in every engagement; any further rounds are quoted up front, never quietly assumed.

Your part: review the design and sign it off. Two rounds are yours to use.

What you receive

  • Visual identity direction
  • A page-by-page design system
  • Responsive layouts for every breakpoint
  • Two formal review rounds

Phase 03

Engineering.

Your project is custom-coded on Next.js and Postgres, never dropped onto a template. We deploy continuously to a live staging URL, so you watch the build land in real time. Accessibility and Core Web Vitals are handled from the first commit, not bolted on at the end.

Your part: watch it on staging and send feedback as it takes shape.

What you receive

  • Custom code on Next.js and Postgres
  • A live staging URL with continuous deploys
  • Accessibility and Core Web Vitals built in
  • Tested on real devices

Phase 04

Launch and handover.

We handle the domain cutover, SSL, and analytics, then hand over a written summary of everything we built. You receive the source code, the design files, and the domain: you own all of it. Fourteen days of post-launch support follow, so nothing is left hanging after go-live.

Your part: approve go-live, then receive everything that was built.

What you receive

  • Domain cutover and SSL
  • Analytics wired and verified
  • A written handover document
  • Source code, design files, and domain transferred
  • Fourteen days of post-launch support

Before phase one

The first few days.

Discovery does not start the moment you get in touch. This is the short, predictable sequence between your first enquiry and kick-off, the same one quoted on the contact page, so the promise never drifts between pages.

Questions

Good to know.

What if the scope changes mid-project?

We flag it the moment it comes up, quote the change up front, and only proceed once you approve. The original fixed fee covers the scope in the signed brief, so nothing lands on your invoice by surprise.

How many revision rounds do we get?

Two formal review rounds are included in the design phase of every engagement. If you need more, we quote them before doing the work, never after.

Do we really own everything at the end?

Yes. The source code, the design files, and the domain are all transferred to you. There is no lock-in and nothing tied to us, so you can take the whole project elsewhere whenever you like.

How do we see progress while you build?

Engineering deploys continuously to a live staging URL. You can open it any time and watch the real site take shape, rather than waiting for one big reveal at the end.

What happens after launch?

Fourteen days of post-launch support are included, covering fixes and questions once you are live. Ongoing care and iteration are available if you want us to stay on.

How quickly can you start?

We acknowledge every enquiry within four working hours and send a short discovery questionnaire. Once you approve the written brief and quote, kick-off lands within five working days.

Start a project

Readytobegindiscovery?

Tell us about your business. We acknowledge within four working hours, then send a short discovery questionnaire to get things moving.